Visitor expectations and restrictions

Important information on visiting Monash Women’s.

Visitor hours and restrictions

Before visiting Monash Women’s, please visit the Monash Health website for the latest information on visitor hours.

Please note: Our maternity unit has quiet time between 2 pm and 4 pm daily when only the primary support person is permitted to visit. There are strictly no other visitors permitted during this time.

Visitor expectations

Privacy

Visitors must be respectful of the patient, other patients, visitors and staff.

There may be times when visitors will be asked to leave the patient to enable staff to attend to a patient’s care or to provide appropriate patient privacy. Visitors will be advised when they can return to the ward/unit.

Consideration should be given to keeping noise at a minimum, so please use radios, televisions, mobile phones, etc quietly.

Infection control

Visitors are asked to always wash their hands before and after spending time with a patient. Please use hand cleaner pumps provided.

Visitors who feel unwell or who have experienced fever/chills, sore throat, cough, vomiting or diarrhoea in the previous 48 hours are asked not to visit until they are well.

Behavioural expectations

Patients, support person(s), visitors and staff have a right to feel emotionally and physically safe, to be listened to and treated with respect and dignity. It is a requirement that patients, support person(s), visitors and staff behave in accordance with community and legal expectations.

The following behaviours are not acceptable and will not be tolerated:

  • Aggressive behaviour, harassment and intimidation
  • Threatening language towards patients, support person(s), visitors or staff
  • Physical attacks to people or property
  • Obscene, racist, sexist or demeaning language

For more information on visiting at Monash Health, please contact Patient Enquiries:

Campus Phone Number
Casey Hospital (03) 8768 1200
Dandenong Hospital (03) 9554 1000
Kingston Centre (03) 9265 1000
Monash Medical Centre (03) 9594 6666
Moorabbin Hospital (03) 9928 8111
Sandringham Hospital (03) 9076 1000